Telemedicine/Telehealth is the use of digital information and communication technologies, such as computers and mobile devices, to access health care services remotely and manage health care. Telemedicine is being used to improve clinical care and reduce cost of health care for patients

The Mater Misericordiae Hospital has launched a pilot aimed at reducing the time it takes for our patients to receive specialised care from our consultants, therapists and nurses from different technical backgrounds. The intent of telemedicine is to improve patient diagnosis, therapy, training and education

What are some of the benefits to the patient?

  • Improved clinical outcomes
  • Shorter waiting times
  • Cost effective
  • Convenience to patient and family

The telemedicine project is available in the following clinics

  • Midwife led Antenatal Clinic
  • Main Hospital A/E
  • Kasarani Medical Centre
  • Thika Medical Centre
  • Karen Medical Centre

Doctors also conduct virtual ward rounds through the platform in the following units

  • Isolation Unit
  • McAuley WardE

Patient privacy and Protection of Information

All patient information is secured through a state of the art, digitally encrypted telemedicine platform

The telemedicine platform is fully HIPPA and POPI compliant for protection of patient information. HIPPA is the United States legislation that provides data privacy and security provisions for safeguarding medical information

POPI is the South African Act that protects the collecting, processing, storing and sharing of someone's personal information

All patient information will be handled according to the Kenyan Data Protection Act

All the telemedicine solutions provided by Mater Misericordiae Hospital have been deployed across various countries and hundreds of hospitals around the world


The World Health Organisation(WHO) recommends that all laboratory confirmed cases of COVID-19 be isolated and cared for in a health care facility. However, priority is given to those that have poor outcome including severe symptoms, critical or chronic illness. WHO further recommends safe home-based isolation and care

Mater Misericordiae Hospital will be providing home-based care follow up to our clients with COVID-19 infection

We will have a doctor, counsellor and other healthcare providers calling the patient periodically to ensure proper home management which will be included in the package

Call us on 0719073000/0732163000 for further details