The Mater Hospital is committed to excellence in providing the highest quality of healthcare and services to our customers.
We understand what timeliness and effectiveness of service delivery means to our customers and believe that there is always room for improvement in the never-ending search for quality.
Our health care practices at the Mater Hospital are of the highest quality, as benchmarked against international standards including:
The Mater Hospital has consistently demonstrated conformity to standards set for quality management systems through continued recertification.
In November 2012, The Mater Hospital was re-certified for ISO 9001:2008 by the International Organization for Standardization. This replaced ISO 9001:2000áthat the hospitaláhad earlier received in 2006.
In February 2014, the medical diagnostic laboratory of the Mater Hospital was awarded the ISO 15189:2007 accreditation.
In September 2015, the ISO 15189:2007 was replaced by successful recertification on the new ISO 15189:2012